Frequently Asked Questions
Emolus' Frequently Asked Questions
GENERAL
A mailbox is defined as one personalized email address (you@yourcompany.com).
Every mailbox has unlimited storage space, and is billed accordingly to the space or service used.
As long as it takes you to exceed 1GB. =)
Yes, but keep in mind that you have to do this configuration in your E-mail client.
GENERAL
We are working to allow each user to change its own password in the webmail user interface, but for now the domain administrator has to change it.
You can receive unlimited e-mails and send 300 e-mails per day.
Yes you can. In multiple scenarios:
You may use IMAP so you have your mailbox synchronized.
Or, you may use POP in your main device -keeping a copy on the server or not- and IMAP in other devices. You can access to all your mailbox if you chose to keep a copy on the mail server.
You can visit the Resources page.
BILLING
Get started with the first free GB. At the start of each month, after a mailbox changes to POP or exceeds 1GB of space, you will be billed and you can pay by credit card or PayPal.
You will receive the invoice for the service on the first two days of the following month the service was given. If payment is not received after 16 days the invoice was sent the service will be suspended.
No, we do not. If you don't like the service you're free to go whenever you like.